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How norix1 Handles the Details Behind Your Account

This page covers what we collect when you open an account, fund it through bKash, Nagad or Rocket, and play across our lobby. Availability of the platform and how your data is handled depend on your local law and eligible region.

Account dataWallet activityDevice logsSupport records
norix1 How norix1 Handles the Details Behind Your Account
HOW WE PROTECT IT

Handling, Retention and Your Control Over It

Session Security

Login sessions are tied to your device and time out after inactivity, so an open tab on a shared phone does not stay logged into your wallet history.

Cookie Use

We use cookies mainly to keep you logged in between visits and to remember your last game, not to build an outside advertising profile of you.

Retention Period

Transaction records tied to bKash, Nagad or Rocket deposits are kept only as long as needed for account and dispute purposes, then scheduled for removal.

Requesting Changes

You can ask us to correct an account detail or request a copy of your stored data through support, and we will confirm once the change is applied.

ASK ABOUT YOUR DATA

Where to Raise a Privacy Question

Live Chat Open live chat from your account dashboard if you want to know what data is tied to a specific bKash, Nagad or Rocket transaction on your record.
Support Email Write to our support inbox for anything involving a data copy request, a correction, or removal of an old device from your login history.
Account Verification Desk If a withdrawal needs identity confirmation, our verification desk explains exactly what document or wallet detail was requested and why.

Common Questions About This Policy

No. Your wallet number is used only to match deposits and withdrawals to your account and is shared with payment partners solely to confirm a transaction cleared.

Yes, contact support and ask for a copy of your account data; we will confirm your identity first before sending anything through, in line with your local law.

Device and login logs help us spot unusual account activity, such as a login from an unfamiliar device right before a withdrawal request.

Transaction and identity records are kept only for the period needed for dispute and verification purposes, after which they are scheduled for removal.

Session data on games like Crash Turbo or Roulette SpeedSpin is mainly used to detect irregular account behaviour, not to build a marketing profile shared externally.

Reach out through live chat or email support with the correction you need; we will verify your identity and update the record on your account.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.